Terms of Sale & Public Offer
Standard terms and conditions governing the purchase, order placement, and fulfillment of flagship consumer electronics via AURA Mobile international boutiques and online portal.
This policy is formulated in accordance with international consumer protection standards, PCI-DSS Level 1 specifications, and distance-selling practices. All digital transactions are protected by bank-grade TLS 1.3 encryption.
11. General Provisions & Subject of Agreement
This document constitutes a public offer made by AURA TECHNOLOGIES INC. ("Seller") to any natural or legal person ("Buyer") purchasing products on the official AURA Mobile platform.
The Seller agrees to transfer ownership of authentic, brand-new flagship smartphones and certified accessories, and the Buyer agrees to accept and pay for goods under the conditions set forth herein.
Placing an order or completing an electronic checkout signifies the Buyer's full and unconditional acceptance of these terms. All transactions comply with international commercial law and distance selling regulations.
22. Product Specifications & Pricing
All flagship smartphones in the catalog, including technical specifications, storage options, colors, and high-resolution renders, are provided for comprehensive customer guidance.
All prices are listed in United States Dollars (USD, $) and include all applicable standard export packing and statutory compliance requirements.
Final availability and immediate dispatch readiness are verified in real time during the automated payment and order confirmation cycle.
33. Order Placement & Payment Procedure
The Buyer selects their device configuration, specifies contact information, and provides the designated worldwide shipping address.
Accepted payment instruments include Apple Pay, Google Pay, Visa, MasterCard, American Express, and encrypted bank wire / digital gateways.
Orders are placed on hold for immediate dispatch upon real-time authorization through 3-D Secure 2.0 or biometric wallet verification.
44. International Express Shipping
Fulfillment is conducted from certified logistics hubs in San Francisco, London, Dubai, and Tokyo via premier express couriers (DHL Express, FedEx Priority).
Upon courier handover, the Buyer receives an end-to-end tracking code and is requested to inspect the intact tamper-evident packaging before signing.
55. AURA Care Warranty & Liability
Every device is protected by 24 Months of complimentary AURA Care Global Warranty, covering hardware integrity and worldwide authorized service center priority.
Force majeure events and operational liabilities are governed by standard international commercial trade practices.
66. Official Corporate Identity & Concierge Contacts
Legal Entity: AURA TECHNOLOGIES GLOBAL LTD. / AURA TECHNOLOGIES INC.
Trade Brand: AURA Mobile.
Flagship Lounge & Global HQ: 100 Innovation Blvd, Suite 400, San Francisco, CA 94105.
Client Desk & Concierge: concierge@auramobile.store | +1 (800) 492-AURA.
Need to cancel an unfulfilled order or review refund parameters? Visit our dedicated cancellation desk.