Privacy Policy & Data Protection
Our commitment to protecting your personal data in full compliance with GDPR, CCPA, and global data privacy standards.
This policy is formulated in accordance with international consumer protection standards, PCI-DSS Level 1 specifications, and distance-selling practices. All digital transactions are protected by bank-grade TLS 1.3 encryption.
11. Collected Information
Essential delivery parameters: recipient full name, shipping destination, and contact telephone number for courier liaison.
Communication data: email address for order notifications, electronic receipts, and tracking telemetry.
Technical diagnostics: anonymized device specifications and browser cookies solely to maintain shopping bag persistence and language preferences.
22. Purpose of Data Processing
Facilitating order dispatch, transit tracking, and courier delivery.
Activating complimentary 24-Month AURA Care warranty coverage.
Providing premium client support and fraud prevention.
33. Non-Disclosure & Third-Party Protection
AURA Mobile never sells, leases, or trades customer data to third-party advertisers or data brokers.
Logistics details are shared strictly with certified carrier partners (DHL, FedEx) exclusively to complete package delivery.
44. User Rights & Data Deletion
In accordance with GDPR and CCPA, customers have the right to request a complete export or immediate erasure of their account records.
To request data retrieval or removal, contact privacy@auramobile.store.